Order Cancellation Policy

At Valestria, we process orders quickly to ensure fast delivery. If you need to cancel your order, please contact us within 12 hours of placing it. We’ll do our best to stop the shipment and issue a full refund.

• Before Shipment: Orders canceled within 12 hours are eligible for a full refund.

• After Shipment: Once an order has been shipped, it cannot be canceled. However, you may still return it within 30 days under our Money-Back Guarantee.

• Custom or Final Sale Items: These cannot be canceled once production has started.

For assistance, please reach out to our 24/7 customer support team and provide your order number.